POLICIES

CHECK -IN: 4-6pm

CHECK-OUT: 11:00am

Early check-in, late check-in and late check-out

subject to $25.00 fee and arrangements must be

made at least 48 hours in advance. Please call the

innkeepers before 4pm on check-in day, if you are

unable to make the 4-6 check in time. Check -in

prior to 2pm consists of luggage drop off only.

SMOKING:

Willow Pond is a completely non-smoking

establishment. There is no smoking allowed

anywhere on our property and out of courtesy to our

neighbors, we ask that you do not smoke in front of

the inn or neighboring properties. Guests smoking in

the inn will be charged for professional cleaning

services.

CHILDREN:

We welcome well-behaved, fully potty-trained

children ages 7 & over. Children must be supervised

by guardians at ALL times.

NO PETS PERMITTED ON PROPERTY

We will not accomodate guests who plan to leave

their pet(s) in their car during their stay.

CANCELLATIONS:

All cancellations are subject to a 20% handling

charge. All cancellations must be made by phone.

Deposit will be refunded, minus handling charge,

if cancelled with three weeks advance notice.

Cancellation less than three weeks, refund will

depend on re-booking of the room.

"Whole inn" bookings are non-refundable, unless

we are able to rebook the rooms, less the

handling charge.

No Shows—Full stay charged.

Rooms booked on holidays, holiday weekends and

" special event" dates & weeks, are non-refundable,

any refunds will depend on re-booking of the room,

less 20% handling charge.

All cancelled add-ons, such as flowers and

celebration cakes, are non-refundable within

48 hours of check-in.

RESERVATION POLICIES:

All RESERVATIONS must be paid in full at time of

booking. Any balance of payment, extra person

charges, check-in or check-out fees are due upon

arrival.

TWO NIGHT MINIMUM applies for all Friday and

Saturday bookings and may apply to high traffic

dates.

If you require a one night stay or don't see the dates

you want, please call the inn directly 970-243-4958


Visa, Master Card, Discover, American Express

and cash welcome.

RATES BASED ON DOUBLE OCCUPANCY.

Additional guests, beyond double occupancy, with

reservations, are subject to a per person, per night

fee. Guests not included in original reservation

require a minimum 48 hr notice. Additional guests

without reservations are subject to a per person,

per night fee, and must be present at check-in.

Specials must be mentioned at time of booking.

Discounts and specials may not be combined.

Holiday/special event weekends may require a 3

night stay. Special Event dates include, but are not

limited to:

President's Day, Valentine's Day, Easter, Spring

Break, Mother's Day, Graduation, Memorial Day,

Father's Day, Country Jam, Independence Day,

Peach Fest, Labor Day, Winefest, Veteran's Day,

Thanksgiving, Christmas & New Year, Winter

Break.

GENERAL POLICIES:

Breakfast:

FULL BREAKFAST is served at 8:30 AM Monday

thru Friday and 9:00 AM Saturday & Sunday.

Continental style to-go breakfasts are available upon

request.

Sorry, we are unable to accommodate specialty

diets. Please be aware that we do serve foods with

animal products, nuts and wheat and prepare these

foods in our kitchen/dining areas.

If you have any time constraints pertaining to

check-in, check-out or breakfast serving time,

please let us know, we will do our very best to

accommodate your needs.

ONLY REGISTERED GUESTS PERMITTED

ON WILLOW POND PROPERTY.

Additional policies and restrictions apply regarding

attendees of special events at Willow Pond.

We offer a very comfortable guest area with dining

table, refrigerator and microwave for guest's

enjoyment. Please refrain from taking food and

beverage into the guestrooms, especially red wine,

dark sodas & coffee. Rooms left with excessive

damages, due to food and beverage or other abuse,

will be charged for repair/replacements.

ALCOHOL:

NO HARD LIQUOR IS PERMITTED. Intoxicated

guests are not permitted as overnight guests and are

responsible for finding their own alternative lodging.

Please drink responsibly.

PARKING:

If arriving by car or taxi, please park on the gravel

driveway on the North entrance of the house.

If you are arriving via motorcycle, please notify the

innkeeper for parking arrangements.

MISC:


Willow Pond is not responsible for lost, broken or

stolen property.

Policies and prices subject to change without notice.

We reserve the right to refuse service.