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Willow Pond Bed & Breakfast

662 26 Road, Grand Junction, Colorado 81506
Phone: (970) 243-4958                                                                       Toll Free (877) 243-4958

"In the heart of Grand Junction, we offer a country setting in town."

 

Inn Policies           FAQ's

 

Willow Pond B&B Policies:

Reservation Policies:

All ONLINE RESERVATIONS booked through the Willow Pond website must be paid in full at time of booking.

For RESERVATIONS BOOKED OVER THE PHONE, reservation requires a deposit equal to one night's stay and tax or 50% (whichever is more).

Any balance of payment, extra person charges, check-in or check-out fees are due upon arrival.

April-November: One night stays available most Mon-Wed's, a TWO NIGHT MINIMUM applies for all Thursday thru Sunday bookings.
December-March: One night stays available most Sun-Thur's, a TWO NIGHT MINIMUM applies for all Friday and Saturday night stays.
Holiday/special event weekends may require a 3 night stay.

If you require a one night stay or don't see the dates you want, please call the inn during business hours for availability 970-243-4958. For one night stays during high season, a service charge may apply.

Visa, Master Card, Discover, American Express and cash welcome.

RATES BASED ON DOUBLE OCCUPANCY ONLY.
Additional guests, beyond double occupancy, with reservations, are subject to a per person, per night fee.
Guests not included in original reservation require a minimum 48 hr notice.
Additional guests without reservations are subject to a per person, per night fee, and must be present at check-in.

ONLY REGISTERED GUESTS PERMITTED ON WILLOW POND PROPERTY.
Additional policies and restrictions apply regarding attendees of special events
at Willow Pond.

Specials may only be booked over the phone, directly through Willow Pond, and must be mentioned at time of booking. Discounts and specials may not be combined.

Rooms booked on holidays, holiday weekends and "special event" dates & weeks, may require a 3 night stay and are non-refundable, any refunds will depend on re-booking of the room, less 20% handling charge.

Special Event dates include, but are not limited to:

President's Day, Valentine's Day, Easter, Spring Break, Mother's Day, Graduation, Memorial Day, Father's Day, Country Jam, Independence Day, Peach Fest, Labor Day, Winefest, Veteran's Day, Thanksgiving, Christmas & New Year, Winter Break.


Cancellation Policies
:


All cancellations are subject to a 20% handling charge. All cancellations must be made by phone.
Deposit will be refunded, minus handling charge, if cancelled with three weeks advance notice.
Cancellation less than three weeks, refund will depend on re-booking of the room.
No Shows—Full stay charged.

Other Policies:

CHECK-IN 4-6PM, CHECK -OUT 11AM
Please call the innkeepers if you are unable to make the 4-6 check in time.
Early check-in, check-in after 6 p.m. and late check-out subject to a $25 fee.
Check-in prior to 2pm consists of luggage drop-off only.

NO SMOKING
Willow Pond Bed and Breakfast is a completely non-smoking establishment.
There is no-smoking allowed anywhere on our property, including outside and out of courtesy to our neighbors,
we ask that you not smoke in front of the inn or neighboring properties.
Guests smoking inside the inn will be charged for professional cleaning services.

NO PETS PERMITTED ON PROPERTY
We will not accomodate guests who plan to leave their pet(s) in their car during their stay.

FULL BREAKFAST is served at 8:00 AM Monday thru Friday and 9:00 AM Saturday & Sunday

Well-behaved, fully potty-trained children 7 & over welcome - must be supervised by guardians at ALL times.

Willow Pond is not responsible for lost, broken or stolen property.
Policies and prices subject to change without notice.
We reserve the right to refuse service.

NO HARD LIQUOR IS PERMITTED. Intoxicated guests are not permitted as overnight guests and are responsible for finding their own alternative lodging. Please drink responsibly.

We have a very comfortable guest area with dining table, refrigerator and microwave for guest's enjoyment.
Please refrain from taking food and beverage into the guestrooms, especially red wine, dark sodas & coffee.
Rooms left with excessive damages, due to food and beverage or other abuse, will be charged for repair/replacements.

   (top)

 

FAQ's

 

Q: I have never stayed at a bed & breakfast, how is it different from a hotel?

Q:Do all of the rooms have a private bath?

Q:How many overnight guests can you accommodate?

Q:What sort of amenities do you offer?

Q:Why is a B&B a better value than a hotel?

Q: Can I use the kitchen?

Q: Do you accomodate small children?

Q: Do you have a locked bicycle or motorcycle storage?

Q: Why is breakfast served in a single seating?

Q: Why does check-in at the Inn start at 4 pm and check-out at 11 am?


Q: Can I check in late/early?

Q:Will I have to interact with other guests?

Q: Do you have phones in the rooms?

Q: Do you allow smoking?

Q: Do you allow food and drink in the rooms?

Q: If I'd like to leave a gratuity for the innkeeper, how should I do this,
and what is an acceptable amount?

Q:Why is there a cancellation fee if I give more than 2 weeks notice?

Q: Can I get a reduced rate if I don’t want breakfast?

Q: Do you offer a AAA discount?

Q: Is there an iron and ironing board?

Q:Is a Bed & Breakfast as clean as a hotel?

Q: Can I have my friends/family over during my stay?

Q: Do you have a wine & cheese hour?

Q: Do you accommodate pets?

Q: Why do I need an appointment to tour the inn or see it for a future wedding?

Q: What's the best time to visit?

Q: When's the best season to have a wedding?

-------------------------------------------------------------------------------------

Q: I have never stayed at a bed & breakfast, how is it different from a hotel?

A stay at Willow Pond Bed & Breakfast is intimate and homelike.
The innkeepers live on the property, and while you are in your own separate guest area, you are also a guest in our home.
Because we have only three rooms, your might have the whole place to themselves.

We offer beautiful quiet, relaxing rooms and grounds for you to enjoy.
Willow Pond B&B also is an art gallery and music venue,
providing space for Grand Valley artists and musicians to display their works.

We offer a full, hot gourmet breakfast.    (FAQ top)

Q: Do all of the rooms have a private bath?

Yes, each room has it's own bath, guests do not have to share a bath with strangers.    (FAQ top)

Q: How many overnight guests can you accommodate?

We comfortably sleep 6, two to a room, but can sleep up to ten guests total,
using the trundle bed that sleeps another two in the Bella Donna room and two twin bunkbeds in the Hazel Tree room.    (FAQ top)

 

Q: What sort of amenities do you offer?

We strive to offer as many amenities as possible, however,
we are mindful of the environment and therefore avoid amenities that involve a lot of waste.

We offer wireless internet, TV, DVD players, CD players and AC in all rooms. You may borrow from our video library.
We have a refrigerator and microwave in our guest area.
We have books, magazines, a croquet set, boardgames, and a piano for guests to enjoy.

We offer baked goodies and complimentary beverages in the afternoon.
We offer samples of Canyon Spirit Soapworks soap in our bathrooms.
We offer jet tubs in two of our rooms,
shampoo and conditioner- in dispensers, hairdryers, and make-up wipes in our bathrooms.
We offer light quilts in the warm months and down & down-alternative comforters in the cool months.    (FAQ top)

 

Q: Why is a B&B a better value than a hotel?

In many respects, you will get more personalized service, we take our customers concerns and wishes very seriously,
because it reflects directly upon us and the job we are doing!
When you stay with us, Laurie & Dave are doing all the cooking, cleaning and concierge services for you.

We strive to provide high quality service, amenities and especially-the finest ingredients in your food.
Our breakfast includes a baked good or hotcake, potatoes, egg dish, breakfast meat, coffee, tea & juice.
We use fine, center cut meats, local eggs & local gourmet coffee.
We also use homemade preserves and serve local fruits and vegetables from Grand Valley orchards.
We use organic products, as they are available.


We are a family run business and we do not have a hired staff.
 Think of the difference between your favorite neighborhood restaurant or bookstore and a chain...

The quality of your experience, your food and your room at Willow Pond Bed & Breakfast, we hope, is worth any added expense. 
This is not a Motel (#) experience! (FAQ top)

 

Q: Can I use the kitchen?

Since we do not have a commercial kitchen, under our B&B licensing and city fire marshall regulations,
we are only permitted to serve breakfast and afternoon snacks and guests are not permitted to use the kitchen.

This is also why our kitchen is not available for guests/caterers to use during special events or weddings.
Guests are welcome to bring in commercially prepared food for events.
 (FAQ top)

 

Q: Do you accomodate small children?

The majority of our guests are adults looking for a quiet respite from their children.
Our inn and the grounds are not childproof and we are concerned about the safety of small children,
therefore we only accommodate children age 7 and older.
Children must be supervised by an adult guardian at all times.

We are very happy to accomodate families with well-behaved older children,
kids really like our "Bunk Bed" room - The Hazel Tree Room...

We have children too!

  (FAQ top)

 

Q: Do you have a locked bicycle or motorcycle storage?

Yes.
  (FAQ top)

 

Q: Why is breakfast served in a single seating?


At this time, Willow Pond B&B serves breakfast family style with all guests seated together.
 
Serving everyone at once ensures we have a hot delicious meal ready for you!
We do not cook to order and often are taking into consideration the dietary needs of several guests,
so we plan our meals in advance.
We are happy to accommodate your dietary needs and time constraints as best we can.
For guests who require an earlier breakfast, a continental or to-go breakfast will be available.
  (FAQ top)

 

Q: Why does check-in at the Inn start at 4 pm and check-out at 11 am?

Willow Pond Bed & Breakfast has 3 guest rooms. The time between 11 am check out and 4 pm check in is 5 hours,
which we have found is the minimum time necessary to clean the guestrooms, guest areas, for maintenance and for business errands.
If you get to town before 4, there are many sightseeing areas, shops and restaurants in Grand Junction and nearby Palisade & Fruita,
to enjoy prior to check-in.    (FAQ top)

 

Q: Can I check in late/early?

Yes. We charge a $25.oo fee for early or late check in.
We charge this fee for early check in because of the added time constraints we undergo to get the rooms ready for you.
"Check-in" prior to 2:00pm = luggage drop-off only
.
We are a family run business and do not have an outside staff, after 6pm is our family time,
therefore we charge for late check-ins.  

 (FAQ top)

Q: Will I have to interact with other guests?


Depending on occupancy, you may or may not have interaction with other guests.
Some people love visiting B&B' s for the opportunity to meet other people,
others come to a B&B for quiet, relaxation, and/or romance.
   (FAQ top)

 

Q: Do you have phones in the rooms?

No, the majority of our guests are trying to escape their daily routine and do not want to be disturbed while on their travels.
Also, most guests today carry cell phones.
If a guest must make an emergency phone call or does not have a cell phone,
we have a phone available and we are always available to take a message.    (FAQ top)

 

Q: Do you allow smoking?

Out of respect to our family, our guests, and our neighbors, we ask that you do not smoke on the grounds,
in front of our property, or on adjoining properties.

Smoking is prohibited in all public buildings in Grand Junction and the State of Colorado.
We care about the safety and health of all of our guests and smoking is a health hazard.
The exterior grounds of the inn include a lot of trees and dry brush. We have an old barn and hayloft
adjoining our property and smoking presents a fire hazard to our property and neighboring structures.

Guests found to have smoked in our inn will be charged for professional cleaning services.    (FAQ top)

 

Q: Do you allow food and drink in the rooms?

We offer a comfortable guest area with a small dining area,
guest refrigerator, microwave, and outdoor patio areas where guests may enjoy their food and drink.
Of course, water is allowed in the rooms.

We ask that guests do not take food and beverages,
especially coffee, dark sodas and red wine into the bedrooms because we have very light carpeting in those rooms.
This helps reduce the frequency of deep cleaning of our carpets and of replacing stained bedding,
which in turn keeps our prices low.

If excessive damages or cleaning is needed due to food and drink, a cleaning fee will be charged.    (FAQ top)

 

Q: If I'd like to leave a gratuity for the innkeeper, how should I do this,
and what is an acceptable amount?

Leaving a gratuity is not required.
However, doing so lets us know that you truly enjoyed your service, and appreciated our exceptional personal attention.
It is acceptable to leave the gratuity in the guestroom when you checkout.
Generally, guests will leave $5.00 for each night stayed as a gratuity.
   (FAQ top)
(although $1,000,000.00 would be better)

Q: Why is there a cancellation fee if I give more than 2 weeks notice?


The cancellation fee is not to make money but to off-set costs associated with processing a reservation and then having to cancel it. There are credit card processing fees and time to update paper and reservation services for both the reservation and cancellation.
While a room is reserved to a guest, we are unable to accommodate other requests and often have to turn people away.
Cancellations cost a bed & breakfast more in the end than the fee.    (FAQ top)

Q: Can I get a reduced rate if I don’t want breakfast?


Sorry, due to the B&B licensing regulations, we can not offer discounts if you choose not to have breakfast.    

(FAQ top)

Q: Do you offer a AAA discount?

No, in order to be a member of AAA, an inn must have a minimum of 4 rooms, therefore we do not qualify.    (FAQ top)

Q: Is there an iron and ironing board?

For fire safety reasons, we cannot keep irons in guest rooms.    (FAQ top)

Q: Is a Bed & Breakfast as clean as a hotel?

We sure hope so!! We do our best to make sure all of the guest areas are as clean as possible.
We do not have any indoor pets, other than our two fish, so there is no pet hair or dander. We steam clean and vacuum our rugs regularly. We wash our linens & towels and disinfect all of our bathtubs after each guest's visit.
Our kitchen is thoroughly cleaned and disinfected after each meal.
   (FAQ top)

Q: Can I have my friends/family over during my stay?

Out of courtesy to our other guests, who would also like to enjoy the property,
we only permit overnight guests with reservations on the property.

Unregistered guests are permitted for special events only.
If you would like the use of the grounds for a gathering or event,
please call to discuss event rates.

For the safety of our guests, we like to know who is on our property at all times,
much like a hotel takes the car license numbers of guests on their property.    (FAQ top)


Q: Do you have a wine & cheese hour?


We do not have a liquor license, therefore we are unable to serve alcohol.
This is why we require a licensed bartender to serve at all events.
We do serve yummy baked goods and beverages in the afternoon, in our guest area.
Also, there are many wonderful local wineries in Grand Junction, Palisade and Fruita,
that offer free winetastings
, an activity many of our guests enjoy.
   (FAQ top)


Q: Why do I need an appointment to tour the inn or see it for a future stay or a wedding?

We prefer potential guests to make an appointment instead of dropping in for several reasons:

We want guests of the inn to have privacy during their visit.
Out of courtesy to our overnight guests, we do not show the interior of the inn
and guestsrooms while they are occupied. We will extend this same courtesy to you during your visit.

We may be serving breakfast or getting the inn ready for the next group of guests and, as much as we would like to,
we may not have time to accommodate your drop in-visit.
We prefer to give you a tour when you can view the entire inn, when we can devote our full attention to you,
answering your questions, etc.

We have found Mon.-Thurs., 4-6 pm to be the best time to offer tours.
If we are accommodating overnight guests we cannot guarantee a full tour.

If you come to the inn without an appointment,
we will ask you to come back, at a later date, with an appointment.

For more information about weddings and events, see our FAQ's on the special events page.

(FAQ top)

Q: Do you accommodate pets?

Sorry, we are not licensed to accomodate visiting pets on our property.

Willow Pond Bed & Breakfast will not accommodate guests who plan to
leave their pet(s) in the car during their visit.

Here is a list of local hotels that may accomodate pets:

Hampton Inn -205 Main Street, Grand Junction 970-243-3222
Holiday Inn -755 Horizon Drive, Grand Junction 970-243-6790
La Quinta Inn & Suites Grand Junction -2761 Crossroads Blvd. 800-531-5900
Motel 6 - Grand Junction -776 Horizon Drive, Grand Junction, 970-243-2628 800-466-8356
Quality Inn -733 Horizon Drive, Grand Junction 970-245-7200
Super 8 Grand Junction -728 Horizon Dr, Grand Junction 970-248-8080
The Pearadice Farm Carriage House, Palisade 970-464-5751

The hotels were listed on www.dogfriendly.com

You can also try the Grand Junction Visitor's and Convention Bureau for more pet friendly lodging options.

www.visitgrandjunction.com

Willow Pond Bed & Breakfast is not affiliated with and
does not vouch for any services provided by these hotels.

 

(FAQ top)

Q: What's the best time to visit?

It depends on what you are coming to the Grand Valley to do.
May and September are the mildest months. May through September are the best for outdoor activities.
May through the second week of June, has a beautiful flowering season and is the best time for viewing
the wild Mustangs in the Bookcliff Mountains.
September-November is the best time for seeing the fall foliage and touring the wineries.
June- August are the hottest months, mostly in the 90's and occasionally 100's. This is the best time
to visit the farmer's markets, wineries and orchards, the fruits and vegetables are in full swing.
Winter in Grand Junction is generally mild.
One of the greatest misconceptions about our area is that we get a heavy winter, like Denver.
Grand Junction is on the Western Slope of the Rocky Mountains,
therefore we get very little snow in comparison to the Front Range.
Last year's (2006) worst storm brought the Grand Valley about 5 inches of snow, while Denver had 9 feet at one point!
We do have a cold winter and even have occasional sub-zero weather, but generally, even in winter, it's sunny and clear, with an average high of 30's and 40's and an average low of teens and 20's.
We are only 35 miles from the nearest ski resort, so really there is year round activity here.

(FAQ top)

Q: When's the best month to have a wedding?

While June-August are the most popular months, May through the second week of June
is, in our opinion, the best time. The weather is mild and everything is blooming and green.
September is also a very mild and beautiful month.

There is always a risk of inclement weather in any season here.
Since we cannot accommodate more than 35 indoors, we advise all wedding parties to please consider tents
when planning their outdoor event, if not for rain, then for shade. Be advised: summer months are hot.
We are happy to refer you to local party rental companies to arrange your set up.
Only registered overnight guests are permitted inside the inn and guestrooms.

(FAQ top)

 



 

 

 

 

 

 

Information on the Willow Pond Bed and Breakfast website is subject to change without notice.

All content on this website, including images, property of Willow Pond Bed & Breakfast and may not be used without permission.

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